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Retirement Home - Windsor
(519) 254-1112
3140 Peter St, Windsor, Ontario, N9C 1H3

Cardinal Place Retirement Home COVID 19 Protocol


To protect the well-being of our Members, Cardinal Place is encouraging safe visiting.

Visits can be outdoors, going for a drive, or by booking one of our entrance lounges. We won't be doing in-suite visits.

We have been advised by the Province of Ontario that all retirement homes in Windsor/Essex region have been declared ’Alert Status'. This means residents must refrain from leaving the premises unless it is essential (i.e. medically essential). It also means only your Designated Family/Support Person/Caregiver or one general visitor may visit at any given time. We remind people to remain physically distant and to wear surgical masks for the duration of the visit. We appreciate your cooperation for the collective health and safety of staff and residents.

Only visit if you have not come into contact with any high risk or COVID positive individuals; are free of symptoms and are COVID-free; wear a mask at all times; regularly wash your hands and remain 2 metres (6 feet) apart.

Those who fail screening at the door will not be permitted to enter or visit or take a Member for a visit, even outdoors.

COVID test team from the EMS and Health Unit

Cardinal Place COVID-19 Protocol

As a licensee of the RHRA, Cardinal Place is required to plan ahead for all kinds of catastrophic situations. This pandemic is no different.

Thanks to all our efforts, COVID-19 HAS NOT INFECTED Cardinal Place.

Currently, our Members enjoy meals and activities together and, in our bubble, wearing a mask is optional for a Member. Cardinal Place staff must wear a mask when in the building and must remain at least 2 metres apart when not wearing a mask like when eating on a break. Of course regular hand washing and hand disinfecting is an ongoing habit. Twice a day our staff disinfects all the hallway touch surfaces like door handles and elevator buttons. The staff also disinfects the salt, pepper, sugar and sweetener containers and tables and chair arms between meals. 

By order of the Province, we staff the front door with a “Porter” seven days a week from 10 a.m. till 8 p.m. Visitors and returning Members are actively screened.
 Visitors who fail screening will not be permitted to enter.
 Members who fail screening will be carefully escorted to their rooms to be isolated and tested for COVID-19.

Please take this pandemic seriously and alter your personal habits toward safety and the protection of others.

IF COVID-19 were to break out, here this is what we would do:

  • All Members would be isolated in their rooms. We are fortunate that our ventilation system is not interlinked between rooms. Therefore, each room is infection safe as well as fire safe.
  • Meals would be served to Members in their rooms.
  • Smokers would not be allowed out of their room. Instead, we highly recommend that they make arrangements to have a nicotine patch prescription available.
  • All Members and Staff would be tested.
  • Activities would be offered in rooms, not in common. A supply of hobby and interest materials like crafts, books, games or puzzles is recommended.
  • Staff would be using all of the latest recommended Personal Protective Equipment. We currently have more than three weeks supply of PPE in our building and have ordered more. Our aim is to have 8 weeks of PPE in our building on an ongoing basis.
  • Staff would also be divided into cohorts serving only two floors each, not the entire building.

We ask for your understanding during this difficult time.

Additional Measures

Our staff work only at Cardinal Place and make personal sacrifices in their home lives to ensure they are not exposed to the coronavirus.

The Cardinal Place Care Team did all the extra work formerly done by government-funded outside agencies during the months of April through mid-July.  We have now arranged with some of those agencies to supply dedicated workers who will work only at Cardinal Place. These measures are to prevent the spread of COVID-19 from one seniors' home to others.

We've added a cook, busboys, cleaners, Personal Support Workers (PSW) and Registered Practical Nurses (RPN) to our staff.  Doubling up our staff ensures we are covered if someone gets sick.

Thank You to Our  Care Team

Mike Cardinal delivers a heartfelt thank you to the dedicated Care Team at Cardinal House Retirement home in Windsor, Ontario.
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